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Privacy Policy

Last updated: April 2, 2026

Who We Are

Palo Alto Glass Center is a glass art studio and education center in Palo Alto, California. This policy explains how we handle your information when you visit paloaltoglasscenter.com or interact with our emails.

What We Collect

We collect only what you give us voluntarily:

We do not collect payment information, browsing history, or any other personal data at this time. We do not use cookies for tracking or advertising.

How We Use Your Email

We will never sell, rent, or share your email address with third parties for marketing purposes.

Email Service Providers

We use Resend to deliver emails. Your email address is transmitted to Resend solely for the purpose of sending you messages you have opted in to receive. Resend processes this data in accordance with the Resend Privacy Policy.

Unsubscribe & Deletion

Every email we send includes a clear Unsubscribe link. Clicking it immediately removes you from future mailings.

You can also request complete deletion of your data by emailing hello@paloaltoglasscenter.com. We will remove your information within 7 days.

Data Retention

We retain your email address only as long as you remain subscribed. If you unsubscribe, your address is marked inactive and excluded from all future sends. You may request permanent deletion at any time.

Security

Your data is stored in an encrypted database hosted on Neon (PostgreSQL). All connections use TLS encryption. Access credentials are restricted to essential services only.

Children's Privacy

Our mailing list is not directed at individuals under the age of 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy as our services evolve. Any changes will be reflected on this page with an updated date. We will not materially reduce your rights without notice.

Contact

Questions about this policy? Reach us at hello@paloaltoglasscenter.com.